Gila Decker
Client Engagement DirectorGila's work spans operating model redesign, AI-enabled process change, governance architecture, and cross-functional alignment across private equity backed SaaS, fintech, and financial services businesses. Her core strength is translating ambiguity into structured execution: aligning stakeholders, building the program infrastructure that wins the outcome, and delivering results that reliably move the business forward.
Before Cortado, Gila spent nearly five years at One Inc leading value creation programs defined by the company's private equity sponsor, contributing to revenue growth from $18M to $56M through new market entry, new product launches, technology modernization, and AI deployment in the call center. Earlier in her career, at IBM and Global Payments, she delivered similar results for enterprise clients including TJX, Ticketmaster, and Coca-Cola, and financial services clients including TD, Citizens Bank, and Capital One.
Gila holds a JD from Suffolk University Law School and a BS in Mechanical Engineering from Cornell University.